TERMS AND CONDITIONS
1. General terms
Access to this Web site is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Web site is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.
When you shop on this Website, we will ask you to input personal details in order for us to identify you, such as your name, e-mail address, billing address, delivery address, credit card or other payment information. We confirm that this information will be held by us in accordance with the registration we have with the Data Commissioner’s office.
3. Prohibitions or limitations:
You will not use this web site or make an online order or use the goods if:
You are aged under 18 years.
You are going to resell the products you are purchasing.
4. Terms of sale
By placing an order, you are placing a binding offer to purchase a product on and subject to the following terms and conditions. You submit an offer by entering all required information during the ordering process and posting the order form to us by clicking the “purchase” button. All orders are subject to acceptance by FOS COSMETICS LTD, confirmation of the order price and availability of the product. Until such acceptance, items in your shopping basket are not reserved and may be purchased by other customers.
On receipt of your order we will send you an e-mail confirming receipt of your order and stating the details of your order (order confirmation). Please note that our order confirmation does not constitute a declaration of acceptance of your contractual offer but serves for information purposes only.
A purchase contract between you and FOS COSMETICS LTD will become effective only after we have accepted the offer by dispatching the goods ordered. If payment in advance was chosen as payment option, the goods will be dispatched only after the full amount has been credited to our account.
FOS COSMETICS LTD has the right to refuse any offer without stating a reason, especially if there are legitimate grounds to suspect that the goods purchased via the internet are intended to be resold on a commercial basis.
Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are limited to Cyprus only and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.
When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the products. All prices advertised are subject to changes without notice.
5. Pricing and availability
Whilst we try and ensure that all details, descriptions and prices which appear on this Web site are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled.
All prices are inclusive of VAT. Delivery costs may be charged in addition; such additional charges are clearly displayed where applicable and included in the “Total Cost”
The company reserves the right to alter prices at any time prior to delivery.
Delivery of the Goods shall be made by the FOS COSMETICS LTD delivering the Goods to the place as specified in your order.
FOS COSMETICS LTD does not warrant that any products purchased by you comply with all statutory requirements and regulations relating to the sale of the Goods in other jurisdiction (not in Cyprus) and it is your sole responsibility to ensure compliance.
FOS COSMETICS LTD has no liability if you fail to take delivery of the Goods or any part of them on the Delivery Date and/or fail to provide any instructions, documents, licenses, consents or authorisations required to enable the Goods to be delivered on that date.
7. Damage/Loss in Transit.
FOS COSMETICS LTD accepts no liability for any loss resulting from your failure to comply with our carrier’s requirements with respect to notification of damage, shortage or non-delivery of Goods.
Goods should be inspected on receipt and damage/shortages advised in writing to the carriers and ourselves within 4 days.
Damaged Goods and original packaging must be retained for inspection at the company’s discretion.
Damaged Goods returned to the company will only be accepted if previously agreed in writing.
Non delivery must be advised in writing to the carriers and ourselves within 10 days of date of order.
8. Returns & Refunds Policy
If you return goods to us, unopened, within 20 days of the day of delivery we will refund the amount charged. We do advise you obtain proof of posting from your local post office. We regret that no refunds will be given on products already opened. See our Cancellation Policy below for more details.
This Returns Policy does not affect your legal rights.
9. Cancellation Policy
If you wish to cancel your order, you have the right to cancel the contract for the purchase of the item(s) within a period of 7 days (commencing from the date the goods are received). This applies to all of our products. However we regret that we cannot accept cancellations for purchases where the item(s) has been opened.
To cancel an order, written confirmation must be made within this 7 day period. If you wish to cancel your order, please email to [email protected]. and ensure you type “Order Cancellation” in the subject line of your email.
Goods must then be returned unopened within 20 days of the delivery date to receive a full refund for your order. All returned orders should be sent to the following address:
Evagora Pallikaridi 5, Idalion, 2540, Nicosia, Cyprus
For your protection, we recommend that you use a recorded-delivery service and obtain proof of posting from your local post office. You must ensure they are packaged adequately to protect against damage. Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error or the item is faulty.
As soon as we receive the returned unopened item(s), we will refund the relevant purchase price for that item(s).
Offers on our website may differ from our other promotions. This cancellation policy does not affect your legal rights
10. Limitation of Liability
Our liability to you for breaking any of these conditions is limited to refunding any money you have already paid for items that you have not received or that you have returned within the agreed time scales and in the required condition. We won’t be liable for any other loss or damages, unless the loss or damages are caused by our negligence or our breach of these terms and conditions.
We do not accept liability for any errors and omissions and reserve the right to change information, prices, offers, specifications and descriptions. We will endeavour to do our best to correct errors and omissions as soon as practicable after we become aware of them. We shall be under no obligation to dispatch an order for products/offers which have been advertised incorrectly but we shall give you the option to either cancel the order or confirm the order at the correct price.
Payment for the Goods and any applicable delivery charges can be made by any method shown on the FOS COSMETICS LTD website at the time you place your order. Refunds will generally be made by the same means of a credit to your chosen method of payment.
Payment shall be due before the delivery date and time for payment shall be a fundamental term of this agreement, breach of which shall entitle FOS COSMETICS LTD to terminate the contract immediately.
There will be no delivery until cleared funds are received.
If due to default in payment FOS COSMETICS LTD incurs additional costs in collecting the debt such as legal or debt collection fees etc. then you will be held liable for all of these costs.
12. Other Terms:
FOS COSMETICS LTD is not responsible for any side effects caused by using the products found on our website.
13. Disclaimer as to ownership of trademarks, images of personalities and third party copyright
Except where expressly stated to the contrary all persons (including their names and images), third party trademarks and images of third party products, services and/or locations featured on this Website are in no way associated, linked or affiliated with FOS COSMETICS LTD and you should not rely on the existence of such a connection or affiliation. Any trade marks/names featured on this Web site are owned by the respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to FOS COSMETICS LTD.
14. Links To Third Party Web Sites
From time to time this website may contain links to websites controlled by third parties. The Company provides these links merely as a convenience. Access to other web sites is at your own risk and the Company is not responsible for and does not endorse or accept any responsibility over the contents or use of these web sites.
15. Governing law and jurisdiction
These terms and conditions are to be construed in accordance with the laws of Cyprus and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the Cyprus courts.
16. Entire Agreement
The above Terms and Conditions constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and FOS COSMETICS LTD. Any waiver of any provision of the Terms and Conditions will be effective only if in writing and signed by FOS COSMETICS LTD Management.